Usually, this means the transfer order has been successfully created but we are waiting for you to fax a signed authorization form and ID for the domain Registrant or Admin contact.
Occasionally, this message means the transfer request is incomplete. In this case, we send the Billing contact an email describing the problem and how to solve it.
What to do
If you have not faxed a signed authorization form, click the "Print Form" link, then click "Click here to print this page", sign, and fax the form and valid ID to TechHausHost (eNom).
Valid forms of ID for the domain Registrant or Admin contact include:
- Birth certificate
- Current driver's license
- Military ID
- Notarized statement of identity
- Articles of incorporation
- Other government-issued ID
If you receive an email describing a different problem, follow the instructions in the email.